ECI Blog | Understanding Business Software

Mar

Microsoft Dynamics CRM: Bringing Your Customers Closer

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Customer Relationship Management (CRM) is all the rage these days. Yet with so many different brands and options available, how do you choose the best one?

That's where we come in. Though we can't tell you here which CRM.
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Jan

What is CRM? A short description.

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Does the phrase "the customer is always right" scare you? With a good CRM system in place, it doesn't have to.

Customer Relationship Management (CRM) is getting a lot of attention these days; digital information and social media have.
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Jan

What is ERP? A simple explanation.

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Contrary to popular belief, the world did not end in 2012.

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May

What is High Availability?

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Availability refers to the degree of reliability with which information in an IT system can be accessed.  If a system is set up in a high availability.
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Apr

Microsoft Dynamics CRM Online vs. Salesforce.com

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If you are considering Salesforce.com, we would.

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Apr

Top 10 Reasons to Buy Microsoft Dynamics AX

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Top 10 reasons to buy Microsoft Dynamics AX
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Nov

Approach for Planning Complex Workflows in Microsoft Dynamics CRM 2011 (Part 2 of 2)

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Microsoft Dynamics CRM is highly customizable and can be used to reproduce/automate business processes.   For someone familiar with the basic use and implementation of workflow processes in.
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Oct

Approach for Planning Complex Workflows in Microsoft Dynamics CRM 2011 (Part 1 of 2)

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Microsoft Dynamics CRM is highly customizable and can be used to reproduce and automate business processes.   For someone familiar with the basic use and implementation of workflow.
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