Business Software and Consulting | Blog

Dec

ERP and the Cloud: Should Everyone Jump on the Bandwagon?

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There are a number of heavy hitters in the ERP (Enterprise Resource Planing) vendor world in 2015. Not to name any one in particular, but the top 3 or 4 ERP giants have stayed at roughly the same spot for a number of years (with one notable change recently). These legacy ERP vendors have relied on innovation combined with tried and tested methods to bring efficiency, lower costs, and.
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Dec

Mobile CRM – Keeping Your Customers Closer

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A Customer Relationship Management (CRM) solution can undoubtedly improve your company’s bottom line, yet the only way it will do that is if you or your team recognize the opportunities as soon as they appear in the sales pipeline.

That’s where Mobile CRM comes into the picture.

 

Mobile CRM

Mobile CRM

In this digital age of on-the-go information, it makes sense that you.

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Dec

CRM and Live Chat: Customer Relationship Management Etiquette

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Customer Relationship Management (CRM) is all about finding out what makes your customers tick. From analyzing their purchasing history to listening to what they say about you on Facebook; CRM is how companies learn from and interact with their customers.

One of the many useful tools for CRM is live chat on your company website; software that gives your customers the opportunity to talk to your brand representatives first-hand. However -just like social networks and advertising- you have to be conscious.

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Dec

ERP updates: Infor Releases Advanced Planning 11

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Infor, a leader in the Enterprise Resource Planning (ERP) field, recently announced a new version of Infor Advanced Planning 11, a configurable constraint-based supply chain planning solution to optimize supply chains.

This latest update to their ERP suite gives enterprise users access to a highly configurable business software solution that adheres and adapts to the unique requirements of the clients supply chain. This allows for faster and more accurate business decisions, which.

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Dec

Infor Partners with Quality Reviews, Inc. to Improve the Patient Experience

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Infor is once again improving the world we live in via innovative partnerships, this time by teaming up with Quality Reviews, Inc. – a leading builder of real-time consumer and patient feedback software for the medical industry. With their combined experience and attention to customer service, Infor and Quality Reviews are changing the way hospitals collect patient satisfaction data.

Infor Improves Medical Care Feedback

Quality Reviews creates software that reports on patient satisfaction and feedback, which is a big.

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Nov

ERP: to Upgrade or Not to Upgrade?

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As we often mention, an ERP system is integral to the success of your modern enterprise business. ERP software and technology suites ensure the daily functions of your operations run smoothly and efficiently, attempting to reduce costs through improved processes. Some say an ERP is the heart of your organization; all processes need it to survive and operate, and it needs to be “healthy” to keep the business.

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Nov

MS Dynamics ERP Executive Joins SalesForce

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As a legacy name in the ERP world, Microsoft was hit with some big news yesterday; Corporate VP and head of Dynamics ERP Bob Stutz is leaving Microsoft and joining SalesForce, a leader in the CRM (customer relationship management) software world.

This is an important moment in the business software realm, as it shows the intricate relationship and overlapping services inherent in enterprise business software such as ERP’s.

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Nov

VoIP: the New Way for Businesses to Communicate

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OLYMPUS DIGITAL CAMERAAs enterprise businesses are growing rapidly, many of them are looking to increase the efficiency of their communication systems. With the high adoption rate of ERP and CRM software, outdated methods of telecommunication such as landline phones and voicemail boxes cannot keep up with the needs of a modern enterprise business. This is where Voice over Internet Protocol (VoIP) is coming.

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Nov

ERP Top 3 Becomes Top 4 as Infor Rises in Popularity

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Infor CloudSuite Industrial (SyteLine)Infor’s CEO Charles Phillips has been quoted as saying that he runs “the worlds largest startup” in reference to how he’s turned the global ERP provider into a formidable challenger to more established enterprise software companies. This has become apparent recently as Panorama Consulting has reported that the Top 3 ERP providers in the world has now become the Top 4,.

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Nov

CRM: You AND Your Customers Best Friend

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We often talk about Customer Relationship Management (CRM), an enterprise software tool that allows organizations to connect with current and potential clients by engaging and interacting with them throughout the sales life-cycle. Many companies use CRM software to manage their relationships with their customers, which is integral to both keeping customers happy and learning how to attract new ones. CRM also helps businesses by storing pertinent customer information in a simple and accessible format which allows.

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