As with any enterprise business system, Customer Relationship Management (CRM
) software is not a set-it-and-forget-it solution to your decision and forecasting needs. By connecting to a business' data and records, a lot
of information is going to be produced. All the money spent on the software to reduce wasted hours is going to be wasted amyway when spending those hours sifting through mountains of CRM reports. Employee adoption is one of the key factors in the success of any.