As VoIP (Voice over Internet Protocol) continues to gain dominance in both the private and commercial communication sectors, it would help to know why people are flocking to internet based phone calls and ditching outdated PBX (Private Branch Exchange) systems.
One of the number one reasons is affordability, but not just in the way you might initially assume. Yes, using VoIP as your primary means of communication can lower costs associated with traditional telephone bills and long distance calls.
read more
Business Software and Consulting | Blog
Aug
May
VoIP (Voice of Internet Protocol) is becoming a necessary component of modern businesses. With features like anywhere-anytime-any device connectivity and CRM (Customer Relationship Management) integration, replacing traditional PBX telephone systems with web-based VoIP phone systems seems like the smart thing to do. However, there is one specific feature within many VoIP offerings which is changing the way we do business; built-in web-conferencing without the need for extra software.
read more
Web-Conference from Your Phone
Web conferencing has been a staple of business.
May
There are a few software tools which have become integral to the modern business' sales and operations. CRM (Customer Relationship Management) systems have been around for years, enabling employees to understand and connect with their customers on a much deeper level than in decades past and also speed up the sales cycle. Another impressive tool which is fast becoming an industry standard is VoIP (Voice of Internet Protocol) phone systems which allow organizations to connect their employees using.
read more
May
VoIP (Voice over Internet Protocol) is fast becoming the phone system of choice for many businesses in the US. With the ability to lower costs and improve communications between both employees and customers, it's not wonder that such an innovative technology has become so popular. Here are some of the reasons why.
read more
Productivity Increases
Switching to an IP-based phone system can increase business productivity thanks to simplifying your processes and streamlining communications. Employees out of state or even out of the.
Apr
We are living in the future. It's here, it's now, and you're in it. Great news! But is your business prepared for what the future has brought? Unified Communications (UC) and Voice over Internet Protocol (VoIP) is the next step to improving one of the most valuable aspects of your organization - communicating.
Modern manufacturing businesses are adopting modern technology to deal with modern challenges; in a world filled with buzz words about inter-connectivity, it would be foolish not to equip.
read more
Apr
Following a highly successful year as an Infor Channel Partner, ECI’s hard work and proven competence have been recognized by Infor who has elevated ECI to the Gold Channel Partner level – the highest partnership status attainable.
read more
ECI Becomes Infor Gold Partner
This announcement comes after less than 3 years as an Infor Channel partner, having been awarded Manufacturing Partner of the Year in ECI's first 12 months and then attaining Silver Partner status shortly.
Mar
As with any enterprise business system, Customer Relationship Management (CRM) software is not a set-it-and-forget-it solution to your decision and forecasting needs. By connecting to a business' data and records, a lot of information is going to be produced. All the money spent on the software to reduce wasted hours is going to be wasted amyway when spending those hours sifting through mountains of CRM reports. Employee adoption is one of the key factors in the success of any.
read more
Mar
Most large manufacturing and related companies use Enterprise Resource Planning (ERP) software to improve their business performance. An ERP is a type of business software that allows organizations to combine many different business functions into one complete, interconnected system - such as accounting, sales, and marketing. ERP systems have been used by large organizations for a long time and are helpful to improving both processes and data analysis.
Analyzing business data using an ERP is one of the most.
read more
Dec
There are a number of heavy hitters in the ERP (Enterprise Resource Planing) vendor world in 2015. Not to name any one in particular, but the top 3 or 4 ERP giants have stayed at roughly the same spot for a number of years (with one notable change recently). These legacy ERP vendors have relied on innovation combined with tried and tested methods to bring efficiency, lower costs, and.
read more
Dec
A Customer Relationship Management (CRM) solution can undoubtedly improve your company’s bottom line, yet the only way it will do that is if you or your team recognize the opportunities as soon as they appear in the sales pipeline.
That’s where Mobile CRM comes into the picture.
Mobile CRM
In this digital age of on-the-go information, it makes sense that you.