Business Software and Consulting | Blog

Dec

VoIP for New Business – The Better Solution

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As traditional PBX (Private Branch Exchange) systems are becoming obsolete due to expensive call costs and frustrating customer service, VoIP (Voice over Internet Protocol) is quickly becoming the standard for many industries. More and more businesses are making the switch from their clunk plastic telephone paperweights on their desks to quick, responsive VoIP phone systems. As the VoIP change sweeps across all nations, new business offices of existing companies and brand new start-ups should really consider skipping over the outdated.
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Oct

VoIP and Your Employees – Managing a Remote Workforce

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voip-managing-remote-workforceWith the advent of modern internet technology and services like mobile devices, web conferences, and VoIP (Voice over Internet Protocol) telecommunication services, the virtual workforce is becoming the norm for many businesses. It is becoming common to see companies who have large numbers of their employees working remotely, either from home, in another state or country, or permanently "out in the field". Being physically present is no longer a necessity.

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Aug

VoIP and SIP – Lowering Business PBX Costs

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As VoIP (Voice over Internet Protocol) continues to gain dominance in both the private and commercial communication sectors, it would help to know why people are flocking to internet based phone calls and ditching outdated PBX (Private Branch Exchange) systems. One of the number one reasons is affordability, but not just in the way you might initially assume. Yes, using VoIP as your primary means of communication can lower costs associated with traditional telephone bills and long distance calls.
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May

VoIP and Web Conferences: The Future of Business

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VoIP (Voice of Internet Protocol) is becoming a necessary component of modern businesses. With features like anywhere-anytime-any device connectivity and CRM (Customer Relationship Management) integration, replacing traditional PBX telephone systems with web-based VoIP phone systems seems like the smart thing to do. However, there is one specific feature within many VoIP offerings which is changing the way we do business; built-in web-conferencing without the need for extra software.

Web-Conference from Your Phone

Web conferencing has been a staple of business.
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May

VoIP for Business: Integrate with Your CRM

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There are a few software tools which have become integral to the modern business' sales and operations. CRM (Customer Relationship Management) systems have been around for years, enabling employees to understand and connect with their customers on a much deeper level than in decades past and also speed up the sales cycle. Another impressive tool which is fast becoming an industry standard is VoIP (Voice of Internet Protocol) phone systems which allow organizations to connect their employees using.
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May

Benefits of VoIP for Business

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VoIP (Voice over Internet Protocol) is fast becoming the phone system of choice for many businesses in the US. With the ability to lower costs and improve communications between both employees and customers, it's not wonder that such an innovative technology has become so popular. Here are some of the reasons why.

Productivity Increases

Switching to an IP-based phone system can increase business productivity thanks to simplifying your processes and streamlining communications. Employees out of state or even out of the.
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Apr

Why Should Businesses Prepare for Unified Communications/VoIP?

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We are living in the future. It's here, it's now, and you're in it. Great news! But is your business prepared for what the future has brought? Unified Communications (UC) and Voice over Internet Protocol (VoIP) is the next step to improving one of the most valuable aspects of your organization - communicating. Modern manufacturing businesses are adopting modern technology to deal with modern challenges; in a world filled with buzz words about inter-connectivity, it would be foolish not to equip.
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Apr

Press Release: ECI Achieves Infor Gold Partner Status

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Following a highly successful year as an Infor Channel Partner, ECI’s hard work and proven competence have been recognized by Infor who has elevated ECI to the Gold Channel Partner level – the highest partnership status attainable.

ECI Becomes Infor Gold Partner

This announcement comes after less than 3 years as an Infor Channel partner, having been awarded Manufacturing Partner of the Year in ECI's first 12 months and then attaining Silver Partner status shortly.
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Mar

CRM Reports – Less is More

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As with any enterprise business system, Customer Relationship Management (CRM) software is not a set-it-and-forget-it solution to your decision and forecasting needs. By connecting to a business' data and records, a lot of information is going to be produced. All the money spent on the software to reduce wasted hours is going to be wasted amyway when spending those hours sifting through mountains of CRM reports. Employee adoption is one of the key factors in the success of any.
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Mar

4 Tips to Improve ERP Data Analysis

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Most large manufacturing and related companies use Enterprise Resource Planning (ERP) software to improve their business performance. An ERP is a type of business software that allows organizations to combine many different business functions into one complete, interconnected system - such as accounting, sales, and marketing. ERP systems have been used by large organizations for a long time and are helpful to improving both processes and data analysis. Analyzing business data using an ERP is one of the most.
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