ECI Blog | Understanding Business Software

May

VoIP for Business: Integrate with Your CRM

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There are a few software tools which have become integral to the modern business' sales and operations. CRM (Customer Relationship Management) systems have been around for years, enabling employees to understand and connect with their customers on a much.
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May

Benefits of VoIP for Business

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VoIP (Voice over Internet Protocol) is fast becoming the phone system of choice for many businesses in the US. With the ability to lower costs and improve communications between both employees and customers, it's not wonder that such an.
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Apr

Why Should Businesses Prepare for Unified Communications/VoIP?

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We are living in the future. It's here, it's now, and you're in it. Great news! But is your business prepared for what the future has brought? Unified Communications (UC) and Voice over Internet Protocol (VoIP) is the next step.
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Apr

Press Release: ECI Achieves Infor Gold Partner Status

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Following a highly successful year as an Infor Channel Partner, ECI’s hard work and proven competence have been recognized by Infor who has elevated ECI to the Gold Channel Partner level – the.
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Mar

CRM Reports – Less is More

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As with any enterprise business system, Customer Relationship Management (CRM) software is not a set-it-and-forget-it solution to your decision and forecasting needs. By connecting to a business' data and records, a lot of information is going to be produced..
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Mar

4 Tips to Improve ERP Data Analysis

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Most large manufacturing and related companies use Enterprise Resource Planning (ERP) software to improve their business performance. An ERP is a type of business software that allows organizations to combine many different business functions into one complete, interconnected system.
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Dec

ERP and the Cloud: Should Everyone Jump on the Bandwagon?

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There are a number of heavy hitters in the ERP (Enterprise Resource Planing) vendor world in 2015. Not to name any one in particular, but the top 3 or 4 ERP giants have stayed at roughly.
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Dec

Mobile CRM – Keeping Your Customers Closer

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A Customer Relationship Management (CRM) solution can undoubtedly improve your company’s bottom line, yet the only way it will do that is if you or your team recognize the opportunities as soon as they appear in the sales pipeline.

That’s where.

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Dec

CRM and Live Chat: Customer Relationship Management Etiquette

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Customer Relationship Management (CRM) is all about finding out what makes your customers tick. From analyzing their purchasing history to listening to what they say about you on Facebook; CRM is how companies learn from and interact with their customers.

One.

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Dec

ERP updates: Infor Releases Advanced Planning 11

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Infor, a leader in the Enterprise Resource Planning (ERP) field, recently announced a new version of Infor Advanced Planning 11, a configurable constraint-based supply chain planning solution to optimize supply chains.

This.

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