ERP (enterprise resource planning) - As we have stated previously, the cost savings and productivity improvements gained from implementing an ERP solution are vast. However, even with something as powerful as an ERP system there will always be room for improvement.read more
Why you need ERP: 5 reasons to implement Enterprise Resource Planning
Enterprise Resource Planning (ERP) is how small to medium sized businesses are staying ahead of the curve in today’s business landscape. We’ve mentioned before how an ERP solution can improve your company’s efficiency and reduce costs, yet many company’s are using outdated or convoluted legacy ERP systems which could be doing just the opposite. So we decided to use our 15+ years of experience with ERP systems.
Customer Relationship Management (CRM) is all about finding out what makes your customers tick. From analyzing their purchasing history to listening to what they say about you on Facebook; CRM is how companies learn from and interact with their customers.
One of the many useful tools for CRM is live chat on your company website; software that gives your customers the opportunity to talk to your brand representatives first-hand. However -just like social.
Social networks like Facebook, Twitter, and LinkedIn are not just a passing trend; literally billions of people use these mediums daily to communicate and research with friends, family, and now brands.
Your business cannot afford to ignore these potential customers, so how can you capitalize on these new avenues of communication? With Social CRM.
Organized sports teams are a billion dollar industry thanks to the fans that support them. Just like any other business, they need to keep their customers happy to keep them coming back. That is exactly why the Oklahoma City Thunder basketball team deployed Microsoft Dynamics CRM; to get a 360 degree view of how their fans were feeling and what they were saying.
A Customer Relationship Management (CRM) solution can undoubtedly improve your company's bottom line, yet the only way it will do that is if you or your team recognize the opportunities as soon as they appear in the sales pipeline.
That's where Mobile CRM comes into the picture.
In this digital age of on-the-go information, it makes sense.
You've heard of ERP systems, but do you have a favorite? We aren't here to tell you which ERP is the "right fit" for you (that's what a consultation is for), but we are excited about something special being cooked up by our developers for one of our favorite ERP systems; SyteLine. So we thought we would share!
Customer Relationship Management (CRM) is all the rage these days. Yet with so many different brands and options available, how do you choose the best one?
That's where we come in. Though we can't tell you here which CRM software is the best fit for your business (we do that here), we can give you an enthusiastic outline of one our favorite products; Microsoft Dynamics CRM.
Does the phrase "the customer is always right" scare you? With a good CRM system in place, it doesn't have to.
Customer Relationship Management (CRM) is getting a lot of attention these days; digital information and social media have changed the way people interact with businesses and corporations, so your Rolodex just won't cut it anymore. Nowadays you need to know who they are, where they're from, and when you first connected with them; you need to know what.