BUSINESS SOFTWARE AND CONSULTING | BLOG

SOCIAL CRM: LISTEN TO YOUR CUSTOMERS

Social networks like Facebook, Twitter, and LinkedIn are not just a passing trend; literally billions of people use these mediums daily to communicate and research with friends, family, and now brands. Your business cannot afford to ignore these potential customers,...

MOBILE CRM: KEEPING YOUR CUSTOMERS CLOSER

A Customer Relationship Management (CRM) solution can undoubtedly improve your company’s bottom line, yet the only way it will do that is if you or your team recognize the opportunities as soon as they appear in the sales pipeline. That’s where Mobile CRM comes into...

SYTELINE ERP: EVERYTHING AT YOUR FINGERTIPS

You’ve heard of ERP systems, but do you have a favorite? We aren’t here to tell you which ERP is the “right fit” for you (that’s what a consultation is for), but we are excited about something special being cooked up by our developers for one of our favorite ERP...

WHAT IS CRM? A SHORT DESCRIPTION.

Does the phrase “the customer is always right” scare you? With a good CRM system in place, it doesn’t have to. Customer Relationship Management (CRM) is getting a lot of attention these days; digital information and social media have changed the way people interact...

WHAT IS HIGH AVAILABILITY?

Availability refers to the degree of reliability with which information in an IT system can be accessed.  If a system is set up in a high availability configuration, then it is also highly dependable.Downtime can quickly lead to financial losses for an...